Underwriting Operations Data Analyst

at  MS Amlin

Underwriting Operations Data Analyst
Location: London
Contract Type: Permanent
Work Pattern: Full Time and Hybrid
About The Job
We’re looking for a detail-oriented Underwriting Operations Analyst to join our dynamic team. In this role, you will play a key part in ensuring the smooth operation of our underwriting processes, by supporting our third party supplier and internal underwriting teams with query management, data analysis and operational insights. You’ll work closely with underwriters, data analysts, external consultants, and other departments to help streamline processes, improve efficiency, and contribute to our business goals.

What You’ll Spend Your Time Doing:

• Support our third party supplier and Underwriting teams with overall query management
• Act as a first point of call for any issues between third party supplier and internal underwriting teams
• Work with our third party supplier to guide, train and support on all task types including error resolutions
• Highlight any performance related issues to senior management backed up with relevant data metrics.
• Comply with internal governance processes by attending and supporting third party supplier and underwriting team connect calls.
• Ability to work in different areas of the business to provide support on specific activities, all relating to supporting the third-party supplier.
• Be able to audit tasks conducted by the supplier in order to review accuracy and providing necessary feedback.
• Conduct training on key systems to internal underwriting teams as and when required.
• Provide ad hoc reporting as and when required based on data within the company’s policy admin system and key processes.
• Work in a pressured environment and ability to handle shift in priorities.

You’re going to enjoy this job if you also:

• Have an eye for detail
• Are an effective problem solver
• Have strong technical skills
• Unaffected by challenges and always looking to make improvements

What You’ll Need

• Experience in both the Direct & Reinsurance London Market processes
• Excellent communication skills
• Strong problem solving skills, with the ability to question the status quo and create solutions
• Desirable qualifications in CII or similar London Market
• Strong excel and numeracy skills
• Self-motivation and strong organisational skills
• Experience in data management and analysis tools is an advantage

We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself, and click apply today!

What Can You Expect From Us?

• Competitive Base Salary
• Performance Related Discretionary Bonus
• Holiday: 28 days core annual leave, and you can buy up to 5 days
• Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)
• Private Medical: cover for yourself. Family members/dependants can be added.
• Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits.
• Life Assurance: 5 x annualised base salary
• Enhanced Parental Leave (maternity and paternity): 6 months full pay, entitled from day 1.
• Continuous Learning Approach: Including study support with professional qualifications.
• Employer Supported Volunteering: 3 days volunteering leave.
• Annual health screening
• Give as you earn
• Cycle to work
• Season ticket loan
• Green car scheme
• Retail discount platform

About MS Amlin
MS Amlin is a group of leading global (re)insurance companies, and we are part of the global top-10 non-life insurance group MS&AD. We operate through four legal entities operating in the Lloyd’s, Continental European, US and Bermudian global (re)insurance markets.
This role is in our Lloyd’s business
Our Lloyd’s business writes a diverse (re)insurance portfolio and specialises in providing insurance coverage to commercial businesses and offering reinsurance protection to other insurance companies around the world. We operate from our offices in the heart of London’s (re)insurance district and from our market hubs in Asia and the Middle East. We work in partnership with our brokers and clients to provide proactive risk solutions and support across a broad range of trades and industries. We operate through our Lloyd’s Syndicate 2001, and we can trace our roots in the insurance market, back over 100 years.

• Support our third party supplier and Underwriting teams with overall query management
• Act as a first point of call for any issues between third party supplier and internal underwriting teams
• Work with our third party supplier to guide, train and support on all task types including error resolutions
• Highlight any performance related issues to senior management backed up with relevant data metrics.
• Comply with internal governance processes by attending and supporting third party supplier and underwriting team connect calls.
• Ability to work in different areas of the business to provide support on specific activities, all relating to supporting the third-party supplier.
• Be able to audit tasks conducted by the supplier in order to review accuracy and providing necessary feedback.
• Conduct training on key systems to internal underwriting teams as and when required.
• Provide ad hoc reporting as and when required based on data within the company’s policy admin system and key processes.
• Work in a pressured environment and ability to handle shift in priorities