Unified Communications (UC) Engineer

at  Spektrum

Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

WHO WE ARE SUPPORTING

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations.

The agency’s responsibilities include:

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services.
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed.
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets.
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities.

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability.

KNOWLEDGE AND SKILLS

• Knowledge of various networking environment operating systems
• Knowledge of Microsoft UC technologies such as Skype and MS Teams
• Able to coordinate third-party maintenance for Unified Communications equipment
• Experience with troubleshooting Unified Communications, Network and application performance with performance monitoring tools

PRODUCT QUALIFICATIONS

• Cisco Communications Manager
• Cisco Unity
• Cisco VCS
• Cisco TMS
• Cisco Expressway
• Cisco ISDN Gateway
• Cisco Presence
• Cisco Webex cloud
• Informacast Public Announcement Systems
• Cisco/Tandberg Video endpoints
• Cisco codecs
• Cisco MCU
• Microsoft Skype

EXPERIENCE

• 5 years’ experience in Unified Communications (voice and videoconferencing) specifically operational support is mandatory.
• 3 years’ experience with Daily Unified Communications, network and systems operational and support activities
• 2 years’ years’ experience in an Senior Unified Communications Engineer role, implementing and supporting Unified Communications infrastructures
• 2 years’ experience with Cisco Unified Communications design.

NATO EXPERIENCE

• 2 years minimum experience with NATO organization, NATO IT infrastructure’s (network, unified communication and security) and NATO IT related policies is desirable.

EDUCATION

• A university degree or equivalent professional experience

ROLE DUTIES AND RESPONSIBILITIES

Day-to-day Operation and Maintenance (O&M) type of consultancy services for network, Unified Communication (UC) and datacenter (DC) and support for projects related to specific network, UC and DC related projects.

The agency’s responsibilities include:

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services.
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed.
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets.
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities