Unit Clerk (Sunnyside Home)

at  Region of Waterloo

Unit Clerk (Sunnyside Home)
Job Number: 1740
Job Type: Part-Time Unscheduled
Location: 247 Franklin St N - Sunnyside Home
Number of Positions:1
Division: Community Services
Hours of Work: No guaranteed hours. Shifts can vary.
Union: Unifor 1106
Grade: Unifor 1106 Grade 002
Salary Range: $22.53 - $23.91 per hour

ABOUT US!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we focus on equity, inclusion, and sustainability. Our mission is to provide essential services that enhance the quality of life for all residents, while our core values emphasize caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.
Dish with One Spoon Wampum:

Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Recognizing our shared humanity and land
• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core values, and reinforces our dedication to meaningful reconciliation and equity.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of general office procedures, and word processing, normally acquired through the attainment of a Grade 12 secondary school education plus 2 years of related office experience in a long-term care facility.
• A tuberculosis (TB) test and annual influenza immunization are required.
• Knowledge of the operations of a long term care facility and Sunnyside Home, Regional policies and procedures, Health Information Act, Municipal Freedom of Information and Protection of Privacy Act, and records requirements of the Ontario Public Health Standards.
• Communication and organizational, to process and relay information; respond pleasantly and professionally to simultaneous demands; communicate effectively with staff, residents, families, and the public with patience, tact, and diplomacy; and participate as an effective team member.
• Ability to read e-mails, notes, instructions, and resident documentation.
• Ability to write and compose e-mails, minutes, and correspondence; prepare file labels; and maintain various lists. Ability to edit the Sunnyside Home newsletter. Ability to convey information clearly and communicate appropriately with staff, residents, families, and community health care providers, maintaining confidentiality relevant to personal health information; ability to refer residents to appropriate staff if assistance is required.
• Computer skills using software such as MS Office, Point Click Care, DOCS, and the Internet. Ability to operate a switchboard console and two-way radio in order to provide backup for switchboard and reception coverage.
• Must provide an acceptable Vulnerable Sector Police Records Check.Ability to support and demonstrate the Region’s values.
• 
  The Region of Waterloo is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. The Region of Waterloo invites applications from all qualified individuals. We are strongly committed to employment equity, diversity and inclusion in the workplace and encourage applications from Black, racialized/visible minorities, Indigenous/Aboriginal people, women, persons with disabilities, and 2SLGBTQIA+ persons.
  The Region of Waterloo is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400, TTY number (519-575-4608) to request an alternate format.
  Please note: candidates will be provided an update on their application Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).

THE ROLE

Provides clerical support to Sunnyside Home nursing staff.

DUTIES/RESPONSIBILITIES

• Organizes dental, foot, and optometry clinics for residents. Informs residents of clinic dates by creating posters, printing and distributing schedules. In consultation with team leaders and Coordinator, Resident Care, schedules appointments and maintains waiting lists.
• Organizes resident care conferences; books meeting rooms, creates schedules, and notifies staff involved. Mails survey letters to residents’ family and tabulates results for Sunnyside Home management.
• Prepares new admission packages, ensuring packages are accurate and complete. Takes and maintains resident’s photos. Creates and maintains all resident/clients lists.
• Orders ID bracelets as required. Performs quarterly audit of resident health cards; distributes new cards and addressographs to appropriate houses along with photo information data sheet for residents’ charts.
• Drafts, creates, and revises forms as required by Resident Care staff. Maintains, orders, and stocks required forms on each floor, and in the records room.
• Collects and maintains monthly data regarding the use of incontinence products by residents. Contacts supply company for re-ordering. Provides monthly spreadsheets to Director, Resident Care.
• Under the direction of Coordinator, Fundraising & Promotional Events, collects, formats and inputs submissions for the monthly newsletter. Notifies all departments of deadlines for the newsletter submissions. Submits newsletter to Corporate Publishing, distributes copies of newsletter to appropriate areas within Sunnyside Home.
• Provides clerical support to the Resident Care Quality Improvement Team, accreditation process and Continence Team.
• Distributes Sunnyside Home mail. Complete facilities work requests for room maintenance. Maintains staff files on nursing units and revises as required.
• Maintains files for deceased and discharged resident. Prepares discharged resident charts for retention in accordance with Regional policy and Provincial legislation.
• Arranges transportation of residents; notifies MobilityPLUS of resident discharges, deaths and changes in transportation aids required. Adds MobilityPlus numbers to the GoldCare system.
• Assumes the duties and responsibilities of the Administrative Communications Clerk at the switchboard as required in the absence of those incumbents.
• Performs other related duties as assigned.