Unit Communications Clerk (UCC) - Medical Day Clinic

at  Quinte Health

COMPANY BIO

At Quinte Health, guided by our core values of Imagine It’s You, Value Everyone, We All Make a Difference, and Stronger Together, our family of four hospitals holds a central role in the mission to enhance lives and foster healthier communities. We operate as a cohesive team, uniting all our hospitals, to deliver local and regional healthcare services. In partnership with our communities, we strive to improve access to high-quality care, right in their own neighborhoods.
Our sense of fulfillment is deeply rooted in the impactful work we do, a sentiment shared by our dynamic teams of staff, dedicated physicians, and committed volunteers. They not only care passionately for our patients but also for each other, embodying our core values at every turn.
We don’t just serve our communities; we actively contribute to them. Quinte Health is woven into the fabric of our local landscape, with our team members residing, raising their families, and often retiring right here in the communities they cherish. We are on a constant lookout for compassionate and dedicated individuals to join our team. Our diverse array of exciting roles encompasses positions that span multiple hospitals, as well as opportunities situated within a single hospital. Join us as we live out our values in providing exceptional healthcare close to home.

• Answers telephones, takes and delivers messages, screens and re-routes calls: contacts individuals within and outside the hospital as necessary.
• Locates and informs nursing personnel of any requests for assistance received from patients and other departments.
• Under the direct supervision of the nurse in charge, calls staff re scheduling changes. Makes correct changes on staff time sheet in ESP program
• Strategize with Charge Nurse and Manager regarding unit staffing inclusive of cross site staff.
• Performs order entry functions in Meditech, and other computer data input as necessary.
• Performs clerical work for the nursing unit, including the maintenance of patients’ charts and the ordering of adequate stationery supplies.
• Provides notification by phone for urgent/emergent patients coming from home or other organizations.
• Prepares charts and assembles pertinent prerequisite information for urgent/emergent patients.
• Strong public relations/team communication and organizational skills.
• Computer skills including: Meditech, Word, Outlook and Excel.
• Must be able to accept direction and work with minimum supervision.
• Other duties as assigned.