Unit Coordination Assistant - Operating Room

at  Trillium Health Partners

Job Description:
Position: Unit Coordination Assistant
Dept: Operating Room
Posting ID: 2024-39139
Status: Temporary Full Time (x12 months)
Role Level: Admin Clerical AC03 $23.47 to $29.30
Site: Mississauga Hospital
Hours of Work/Shift: All shifts: 8 hour, 10 hour and 12 hour shifts; Weekdays and Weekends
Posted: Sept 17, 2024
Internal Deadline:Sept 24, 2024
The (Inpatient) Unit Coordination Assistant (UCA) provides clerical support for patient administrative services; information management; unit reception; ensures the clerical administration and operation of the unit; and performs other duties consistent with the job classification as required.

EDUCATIONAL QUALIFICATIONS

• High school diploma or equivalent; additional education or certifications in healthcare administration is a
• Post-secondary education, such as an associate degree or coursework in healthcare administration or a related field
• Medical terminology course or equivalent experience preferred.

PROFESSIONAL EXPERIENCE

• Preferred candidates may have 1-2 years of experience in an administrative
• Familiarity with healthcare environments including exposure to patient interactions and interdisciplinary clinical teams is advantageous.
• Experience in a customer service role is desirable, especially if it involved interactions with patients, families, and healthcare professionals.

SKILLS AND COMPETENCIES

• Proficiency in basic computer applications and familiarity with
• Customer service-oriented with a friendly and professional
• Strong time management and organizational
• Excellent verbal and written communication
• Team player with the ability to collaborate
• Detail-oriented with a high level of accuracy in data entry
• Ability to adapt and handle changing priorities in a dynamic work
• Equipped to have necessary conversations with patients and
  To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
  Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.
  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
  All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
  Trillium Health Partners is identified under the French Language Services Act.

SCHEDULING, TIMEKEEPING & PAYROLL SUPPORT SPECIFIC JOB DUTIES AND RESPONSIBILITIES

• Supporting staff and leadership in into the scheduling and timekeeping system and finding the information
• Liaising with the assigned Scheduling Clerk(s) to ensure alignment between the unit and the Workforce Management Office (WMO) on staffing.
• Accessing schedule(s) for the unit as required to address inquiries by staff, leaders, professional staff and

EPIC-SPECIFIC JOB DUTIES AND RESPONSIBILITIES

• Update patient demographics entered in EPIC, ensuring all contact information is current including verification of all telephone numbers and address, family doctor and emergency contacts.
• Scheduling and coordination of follow-up care appointments for
• Initiate service task requests in EPIC (e.g. Blood work specimen delivery, stretcher requests)
• Patient transport
• Updating primary care provider (PCP) contact
• Compiling discharge
• Supports others in Epic with

OTHER EPIC-SPECIFIC JOB DUTIES AND RESPONSIBILITIES (ALL LISTED MAY NOT BE APPLICABLE TO ALL UNITS/PROGRAMS)

• Maintain patient visitor lists/password.
• Using the Unit Manager Task management function, and contribute to bed
• Patient tracking – on/off
• Create packing list for specimen transport from designated units (including OR) to
• Unplanned surgical case booking - updating snap board (Epic- OR and OB UCAs).
• Admitting and discharging patient on Unit
• Accountability for patient bed preference and connecting with bed
• Ability to integrate Epic

OTHER GENERAL DUTIES AND RESPONSIBILITIES (ALL LISTED MAY NOT BE APPLICABLE TO ALL UNITS/PROGRAMS)

• Consult follow ups and tracking response times for possible
• Collects information for registration, billing and
• May be required to stock unit carts and/or supply
• Provide support for the Clinical/Team Leader or Charge
• Orders all government forms for different
• Compiles statistical data to generate and prepare standardized reports on a monthly

ADAPTS TO A DYNAMIC WORK ENVIRONMENT BY UNDERTAKING CROSS-FUNCTIONAL RESPONSIBILITIES AND ADDITIONAL DUTIES IN ALIGNMENT WITH THE JOB CLASSIFICATION, ENSURING COMPREHENSIVE SUPPORT AS NEEDED.

Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner.