Unit Coordinator - Emergency Department (ED)

at  Mile Bluff Medical Center

GENERAL INFORMATION:

Job title: Unit Coordinator - Emergency Department (ED)
Schedule: Full-time, 80 hours per pay period; start time varies between 6:00pm to 10:00pm, shifts vary from 8 to 12 hour shifts.
Weekend rotation: every other weekend
Holiday rotation: every other holiday

POSITION SUMMARY:

The Unit Coordinator position performs administrative and clerical tasks as needed, including responding to patients’ inquiries and concerns, scheduling appointments, sorting medical records, verifying insurance details, and assisting the physician on the care plans and patients’ activities.

POSITION REQUIREMENTS:

• High school diploma or equivalent required.
• CPR/BLS certification required or ability to obtain within 3 months of hire.
• 1+ years of related work experience preferred.
• Must maintain a valid, current driver’s license.
• Experience working in the medical industry preferred.
• Exceptional accuracy and attention to detail required.

KNOWLEDGE, SKILLS, & ABILITIES

• Strong organizational and customer service skills.
• Knowledge of medical terminology.
• Strong critical thinking and multitasking competency
• Intermediate proficiency with computers is required
• Self-starter with excellent interpersonal communication and problem-solving skills.

• Schedule patients for appointments.
• Complete patient registrations, including patient insurance information.
• Receive incoming calls.
• Scan information into HER.
• Contact and coordinate patient transfers to higher level of care facilities, admissions, or follow up appointments for patients.
• Assist with admission, transfer, and discharge.
• Maintain patient charts.
• Maintain a professional, clean, and organized workstation. Ensure all medical record paper charts and documented forms are collected and sent to health information.
• Plan, organize, and implement non-nursing functions to facilitate workflow and enhance unit productivity. Providing customer service to patients, families, visitors, and staff.
• Order supplies as needed.
• Perform other duties as assigned.