Unit Coordinator, Y5 Hemonc, 16 Hours (Evenings / Every Weekend)

at  Boston Medical Center

POSITION SUMMARY:

Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.
Position: Unit Coordinator
Location: Y5 Hemonc
Schedule: 16 Hours (Evenings / Every Weekend-Sat/Sun)

WORK RULES, STANDARDS, AND COMPETENCY COMPLIANCE: ACTS IN A MANNER THAT SUPPORTS A POSITIVE AND COLLABORATIVE WORK ENVIRONMENT AND THAT IS CONGRUENT WITH ESTABLISHED STANDARDS, POLICIES, PROCEDURES, AND REGULATIONS.

• Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.
• Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.
• Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.
• Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.
• Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.
• Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.
• Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.
• Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.
• Assists in orientation of new staff, and serves as a resource to float staff on your unit.
• Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.
• Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.
• Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.
• Utilizes hospital’s cultural beliefs as the basis for decision making and to support the hospital’s mission and goals.
• Follows established hospital infection control and safety procedures.

EDUCATION:

• Requires a high school education or GED.

EXPERIENCE:

• One to two years previous clerical experience. Healthcare setting preferred.

KNOWLEDGE AND SKILLS:

• Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.
• Work requires ability to accurately interpret and utilize medical terminology and abbreviations.
• Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.
• Ability to use and troubleshoot basic office equipment.
• Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.
• Organizational skills to effectively set priorities and efficiently complete assigned work.
• Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.
• Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.
  Equal Opportunity Employer/Disabled/Veteran

Please refer the Job description for details