Unit Manager Legal Claims Support

at  Intact

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.

ABOUT THE ROLE

We’re looking for a Unit Manager, Legal Claims Support (Edmonton), to join our growing team!
This role will be for a temporary 12-month secondment/contract.

WHAT YOU’LL DO HERE:

• Oversee the day-to-day responsibilities of the Law Clerks, Legal Assistants and Administrative Support members.
• Establish and communicate clear performance objectives for your team and continually measuring the progress on the attainment of these objectives.
• Ensure a high level of employee engagement by continually monitoring overall engagement and creating and executing engagement action plans.
• Assessing the strengths and areas of opportunity for your team and putting forth recommendations for improvement.
• Providing regular and ongoing feedback, mentoring and coaching to your team.
• Identifying key talent and providing ongoing developmental opportunities for the optimization and engagement of our key talent.
• Leading the recruitment process including but not limited to the interview and selection process and the onboarding of new employees.
• Facilitate regular team meetings, one-on-ones and huddles to ensure the two-way flow of information.
• Assist your team to understand and apply policies, procedures and theories.
• Driving change while maintaining effective communication to ensure your team is informed of new initiatives, processes and/or workflows.
• Plan and implement office systems, as well as organize office operations and procedures.
• Partner with HR to lead the recruitment process including but not limited to the interviewing and selection process and the onboarding of new employees.
• Participate on project-based tasks as assigned by Director and/or VP Legal Claims.
• Compile and analyze statistics and reports while monitoring and predicting legal trends

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique