Unit Representative, Same Day Surgery

at  RWJBarnabas Health

Req #: 0000170478
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: Cooperman Barnabas Medical Center
Department: 1300 Same Day Surgery

QUALIFICATIONS:

• High school graduate
• Knowledge of Medical Terminology
• Successful completion of all orientation programs

SCHEDULING REQUIREMENTS:

• Shift- 5:30am- 1:30pm
• Monday-Friday with every other weekends/holidays
• Full Time

• Assumes responsibility for the preparation of admission, pre-op/post-op, transfer & discharge charts, assuring all papers are properly labeled with the appropriate patient information and taken to Medical Records at the end of the shift
• Completes all Consults. Routinely checks and completes activities and interventions in the Cerner Clinical Information System
• Maintains accurate attending physician information
• Assumes responsibility for the maintenance of charts including stocking with Admission Face sheets and patient labels
• Ensures all papers are properly labeled and in proper order
• Provides initialed status report daily
• Updates call bell log throughout the shift
• Using rounding with intention behaviors, follows up on portal invitations on all new admissions and offers to assist activating the patients portal account
• Enters the vocera staff assignments in the computer at the start of the shift
• Assists with the training and orientation of new personnel to the clerical routine
• Processes allergy, falls prevention, DNR status in accordance w/proper procedure
• Assists with the training and orientation of new personnel to the clerical routine
• Answers the telephone and intercom using the patients name and their name and routes all requests appropriately, using the vocera as is protocol to locate hospital personnel
• Handles non-nursing requests & complaints (i.e. phone requests, meal requests, engineering requests, visitor/family member requests)
• Maintains patient status on the nursing units by discharging & transferring patients off the unit within 15 minutes of departure
• Adheres to the department & Medical Center policies regarding dress code
• Adheres to the department policy regarding break time
• Completes the Communication Sheet, leaving pertinent follow up information for the next Unit Representative
• Checks accuracy in SMS for patient types and service every shift and makes appropriate changes