Unit Secretary Emergency Department

at  MultiCare Health Systems

YOU BELONG HERE.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

POSITION SUMMARY

The Unit Secretary is responsible for secretarial duties necessary for smooth running or the unit. Collaborate to provide optimal plan of care based on age/diagnosis specific needs.

QUALIFICATIONS AND REQUIREMENTS

Education: High School diploma or GED equivalent required.
Experience: One year experience in hospital work or general secretarial work preferred. Knowledge of medical terminology preferred.

1. Handles clerical duties on nursing unit, including answering telephone, relaying messages, keeping records, directing visitors, distributing mail, and transcribing physicians’ orders
2. Ensures documentation and problem solving begins immediately when breakdown in patient safety occurs.
3. Demonstrates Memorial’s expectations for customer service.
4. Keeps RN and Shift Coordinator informed of pertinent information in a timely manner.
5. Maintains confidentiality of patient information.
6. Demonstrates advocacy for patient/family.
7. Processes Physician/Practitioner orders in an accurate and timely fashion.
8. Collaborates with all staff in the transfer/discharge of patients.
9. Demonstrates inter/intradepartmental teamwork.
10. Accurately monitors unit records (staffing records, kardex, refrigerator/crash cart check lists etc.) as assigned.
11. Demonstrates flexibility in the unit secretary role.
12. Knows roles and responsibilities during all Emergency Codes and Red Rules.