Unit Secretary, Neonatal Intensive Care Unit

at  RWJBarnabas Health

Req #: 0000172561
Category: Clerical / Administrative Support
Status: Part-Time
Shift: Evening
Facility: Newark Beth Israel Medical Center
Department: Neonatal Intensive Care Unit

QUALIFICATIONS:

Required:

• High School Diploma

Preferred:

• At least 1year related experience preferred

SCHEDULING REQUIREMENTS:

• Shift- 3:00pm-11:00pm
• Monday to Friday with every other weekends/holidays
• Part Time

• Ability to perform assigned clerical duties (Conduct environmental rounds, stock supply closet, complete assignment board, answer phones/call bells, print daily census, complete patient rounds, file diagnostic reports)
• Answers telephone/ intercom in a polite manner and communicates information to appropriate personnel / family
• Contributes to the unit s overall patient satisfaction score by doing regular rounding, escalation of complaints and providing service recovery
• Performs chart maintenance/chart assembly/chart thinning according to policy
• Promotes patient flow efforts by actively participating in patient movement and escalating barriers to management
• Promotes patient satisfaction through individual activities as evidenced by feedback from patients and families
• Transcribes physician orders
• All other duties as assigned