Universal Banker (Level 1)

at  Standard Bank

Job Overview
Business Segment: Personal & Private Banking
Location: ZA, Western Cape, Cape Town, Shop 1, Somerset Mall, Value Ring Road, Somerset West
Job Type: Full-time
Job Ref ID: 80404974A-0002
Date Posted: 10/30/2024
Job Description
To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.
Qualifications
Minimum Qualifications
National Certificate in Banking (NQF5 FAIS recognised qualification)
Experience
Branch Operations
1-2 years Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision.
Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
Additional Information
Behavioural Competencies
Generating Ideas
Exploring Possibilities
Providing Insights
Adopting Practical Approaches
Convincing People
Technical Competencies
Banking Process & Procedures
Client Acceptance & Review
Application & Submission Verification (Consumer Banking)
Customer Understanding (Consumer Banking)
Product Knowledge (Consumer Banking)
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.z

Please refer the Job description for details