Unscheduled Community Care Hub (UCCH) Clinician

at  East of England Ambulance Service Trust

An exciting opportunity has arisen to join the team in our Unscheduled Community Care Hubs (UCCH), the locations of which are stated in the advert. The hubs operate seven days a week, 0800-2000 (this post will attract a 17% unsocial hours payment for those AfC annexe 5 contracts), for a passionate, appropriately qualified clinician to work in a dynamic and fast-paced environment as part of a multi-disciplinary team ensuring an appropriate healthcare system response to East of England Ambulance Service NHS Trust (EEAST) low acuity 999 calls which EEAST pioneered and is leading the way on within the ambulance sector.
You will build on trusted partnerships and relationships with key internal and external stakeholders, working collaboratively as part of multi-disciplinary health professionals within the hub to effectively coordinate an appropriate healthcare response to the patient’s care needs identified by their 999 calls and by taking a system-based approach to the needs identified.
This will be achieved by the UCCH clinician identifying a suitable low-acuity call through discussion with the multi-disciplinary team in the hub that is in line with the standard operating procedure (SOP) and passing it over to a local system partner/healthcare provider to respond to. The 999 call will be passed to the partner using the Cleric portal, ensuring it meets the patient’s care requirements and they can accept or reject it. If it is rejected, it’ll be returned to the pending dispatch list, and if the healthcare provider attends and the incident requires an ambulance response, this will be arranged.
The UCCH clinician will need to have an combination of clinical expertise and effective decision-making skills to ensure the patient’s needs are met. Taking a collaborative system-based approach as part of a multi-disciplinary team to the patient’s care needs will ensure the delivery of the right care, right place, right time from the right service to our patients.
Additionally, you will have the opportunity to work closely with the Integrated Care Systems (ICS) to identify gaps in service and improve pathway access. By analysing data and collaborating with the ICS, you will contribute to enhancing healthcare services, ensuring patients have seamless access to the care they require.

Please refer the Job description for details