Urgent hiring for Medical Clinic Administrator

at  Alleviate Physiotherapy

Welcome to Mississauga, known for its vibrant art, historic villages, recreational parks and shopping centres.
Our growing clinic is a Leader of Rehab in the neighbourhood.We are transforming the way traditional therapy was deliver with NEW Standard of care. We provide a multi-disciplinary approach to our care, working as a team and utilizing one another’s skills and knowledge to expand our own.
Who we are?
We are a fast-growing, multi-clinic practice located in Etobicoke, Mississauga & Clarkson. Our mission is to help our clients achieve maximum functional independence.Get the Rehab without medication, injections, and surgery. Live pain free and limitation free movement.
Check out some more fun facts about working with US:
It’s not just us saying we are the best… More than 2005* Star Review in less than 2 year all been shared by our Client in the community we serve.
We are family-owned and operated…… We started this in 2019 with our first location in Etobicoke before being able to expand and grow this company into so many locations.. We would not have been able to do that without our Rockstar Team
In House mentorship , Cupping therapy, Sports massage, Deep Tissue massage, Case building Skill , Trigger point therapy and more
All clinicians meet monthly to review the most challenging cases and One biggest challenges of there.We also share-Clinical Skills including but not limited to grade 5 joint manipulation, Neurodynamics, Graded exercise progression and regression, dry needling, Concussion, Vestibular rehab, Cupping therapy, Advanced Taping, etc just to name a few…
Do you like Challenges?
It’s not easy to work here. If you don’t like to be challenged professionally, then this place isn’t for you. There are plenty of Massage therapy jobs in the region where you clock in, clock out and collect a cheque.
We have open-book management and everyone knows how the company is doing financially. The better we do, the more everyone makes. We intend to grow together. If you can relate to that, then you should probably apply.
What do we offer?
Regular team and 1 on 1 mentoring meetings and amazing work culture!
Already established referral sources and continuing marketing to build on this
Team collaboration

WE ARE LOOKING FOR AN EXCEPTIONAL ADMINISTRATOR

We are looking for a mature individual that aims to not meet our patient’s expectations at our clinic, but to exceed them!

EDUCATION AND QUALIFICATIONS:

• 2-3 years post-secondary in Medical Office Administration or Customer Service or Professional Writing and Communication or Equivalent

DUTIES INCLUDE (BUT NOT LIMITED TO):

• Being the main point of contact for patients, provide excellent customer service in Greeting, answering calls and emails, delivery of the welcome kit, scheduling appointments accurately based on patient’s treatment plans, registering patients, explaining services available and taking payments.

• Able to provide highest quality customer service to our patients.

• Well-groomed & presentable personality, Extremely self-motivated.
• Understands the business side of running a medical practice.
• Neatly preparing clinic and each room for our clients (This includes doing light towel laundry and cleaning)
• Responsible for sterilizing and cleaning equipment and examination rooms.
• Strong communication skills and friendly personality.
• Responsible, well organized and able to work under pressure as well as multi-task. Proficient on the computer - MS word, Excel, PowerPoint.
• Able to handle and schedule a high volume of patients per day while retaining the ability to make sure patients follow their treatment plan visit frequencies.
• Focused on growing in the Medical Customer Service field
• Remind patients of their appointment
• Knowledge of MVA/WSIB/IFHP Billings
• Submitting Claims to Third-Party Providers through various portal- Scan patient’s charts into the EMR system, prepare and mail correspondence. Experience with EMR & billing Portal - Telus for (EHC/HCAI/WSIB) experience are assets.
• Accounts receivable & collections
• Perform other administrative duties such as filing, data entry, and relaying messages
• Flexible working schedule, including weekday evenings and Saturdays is required.
• Keeping track of all approvals and denials of treatment plans submitted for clients.
• Tracking patient benefit coverages.
• Act in near partnership with the Clinic Director to accelerate the implementation process for new clients.
• other duties as may be required