USAccess Registrar

at  BruckEdwards Inc

Description:
BruckEdwards, Inc. is a growing, small business, government contracting company providing IT services to the federal government. Our culture is founded on providing all employees with a stimulating environment in which they can maximize their potential. We are dedicated to making a positive impact on our customers by providing them with high-end technical solutions, outstanding customer service, and continually improving our process. We provide our staff with the resources they need to achieve success while giving employees the freedom to develop innovative and creative solutions to meet our customer’s needs.
BruckEdwards, Inc. is seeking a USAccess Registrar to join our team of IT professionals supporting a multi-year, on-going Departmental Credentialing initiative for one of our federal clients. This position is performed in a government public office that serves high level executives and officials.

BASIC QUALIFICATIONS:

• The ability to work onsite with the client in Washington DC, Monday through Friday.
• High school diploma with at least 3 years of relevant experience.
• The ability to obtain and maintain a Public Trust security clearance.
• At least 1 year of customer service experience.
• Proficiency in the Microsoft Office suite (e.g., Outlook, Word, Excel, PowerPoint, and Teams).

PREFERRED QUALIFICATIONS:

• Active Public Trust clearance.
• An active U.S. government issued PIV card.
• Experience using the USAccess or other PIV credentialing systems.
  Please note this position may require access to sensitive and/or confidential data, it is the responsibility of the employee to acknowledge and adhere to BE’s Ethics and applicable security policies addressing the acceptable use of information system resources.
  BruckEdwards is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status

• Communicates effectively, efficiently, and professionally with colleagues and customers in-person, over the phone, and using Microsoft Outlook and Teams.
• Performs daily data entry using Microsoft Office products (e.g., Word and Excel).
• Processes enrollments and activations for Personal Identity Verification (PIV) credentials which includes updating personal identifiable information, collection, and verification of identity documents, and performing accurate fingerprint capture.
• Manages the daily schedule for PIV credential processing appointments.
• Assigns and modifies government facility access using the physical access control systems (PACS).
• Delivers exemplary customer service and a positive attitude from the initial customer contact through completion of the service provided.
  Requirements: