Used Car Sales Manager

at  Inchcape

HELPFUL SKILLS AND QUALIFICATIONS

Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

• Ability to provide a first-class customer service with energy and enthusiasm
• A proven track record in sales (Ideally within the Automotive Industry)
• An effective multitasker who is methodical and efficient
• Attention to detail
• Ability to supervise and manage the sales process
• Excellent listening and communication skills
• Full EU driving licence

• Motive the sales team to deliver an incredible customer experience for every customer that the sales team comes into contact with
• Unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives
• Ensure that all sales executives have a current performance development review to maximise performance and to support individuals’ development
• Ensure that compliance is in place and that it meets all the obligations relating to the customer experience and to the manufacturer’s standards
• Manage the day-to-day sales activities such as deal files, handovers, sales funnel to maximise sales revenue
• Encourage the sales team to review processes to ensure they are working in the most efficient way
• Identify new ways of working and actively encourage the sales team to try out new ideas