User Experience Policy Manager, MI - London

at  TikTok

Responsibilities
Why TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Intro
MI is composed of Policy, Operations, Risk and Data specialists working cross-functionally with key stakeholders (Sales, Engineering, PR, Legal, and Product) to design and optimize ad policies, manage moderation processes, build scalable systems and tools driving efficiencies within our integrity mechanisms.
The MI-User Experience Team serves these teams by addressing key user experience and after conversion risk concerns at a platform, product, process and policy level. Identifying risks along these four key pillars, we will seek to provide insights, increase efficiency, improve risk governance, and expand co-governance collaboration in collaboration with key MI policy and risk stakeholders and with cross functional teams.
Risk analysts and Policy managers within this group will support this mission by providing subject matter expertise and project management leadership in order to build long term strategy and respond to emergent incidents posing a risk to TikTok’s business at a regional and global level.

Responsibilities

• Spearhead end-to-end Policy Development, Policy Enforcement, and Escalation Management for emerging Policy issues such as Inconsistent content, Missleading content, APP privacy, Data Theft and Fulfillment risk, etc.
• Research and analyze relevant laws, regulations, and industry standards to identify policy requirements and opportunities for improvement.
• Collaborate with internal stakeholders, including legal, compliance, operations, and senior management, to gather input and ensure policies are aligned with business needs.
• Build and maintain strong relationships with cross-functional teams, promoting a culture of compliance and continuous improvement.
• Manage changes to project scope, schedule, and budget, and ensure that change requests are appropriately initiated, reviewed, and approved.

Qualifications

Minimum Qualifications

• Bachelor’s degree or equivalent experience in public policy, business administration, commercial advertisement or another related field.
• Experience in digital advertising, risk prevention and identification, or integrity analysis.
• Experience in developing project plans, roadmaps, and ability to lead and manage internal and external project teams.
• Knowledge of legal and regulatory requirements related to policy development and implementation, especially prior experience of regulatory audit.
• Understanding of the dynamics between users, advertisers, and advertising policies, and having the capability to generate well-balanced solutions.
• Strong interpersonal skills with proven ability to collaborate, foster relationships and work cross-functionally, especially with diverse global teams in numerous time zones.
• Exceptional written and verbal communication skills to drive consensus building and decision making for senior leadership

Preferred Qualifications

• Experience in developing policies for harmful content within online communities attaining shared understanding of how online abuse may be modeled and standardized
• Deep understanding of the digital landscape and passion around TikTok products
• Advanced data processing and analysis skill

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

• Spearhead end-to-end Policy Development, Policy Enforcement, and Escalation Management for emerging Policy issues such as Inconsistent content, Missleading content, APP privacy, Data Theft and Fulfillment risk, etc.
• Research and analyze relevant laws, regulations, and industry standards to identify policy requirements and opportunities for improvement.
• Collaborate with internal stakeholders, including legal, compliance, operations, and senior management, to gather input and ensure policies are aligned with business needs.
• Build and maintain strong relationships with cross-functional teams, promoting a culture of compliance and continuous improvement.
• Manage changes to project scope, schedule, and budget, and ensure that change requests are appropriately initiated, reviewed, and approved