User Researcher - 12 month FTC

at  OVO Energy

Location: Hub based! Bristol, London or Glasgow
But you have the flexibility to work wherever suits you best
Team: UX
Salary banding: £53,000 - £60,000
Experience: Expert
Working pattern: Full-Time (12m Fixed Term Contract)
Reporting to: Tristan Ostrowski
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Experimental, autonomous, responsive
Top 3 qualities for this role: Methodical, collaborative, proactive

TEAMWORKING FOR THE PLANET

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:
We’re looking for an enthusiastic and talented User Researcher who wants to work on complex projects and support multiple product teams to help us reach Plan Zero.
As a User Researcher you will report into the User Research Lead and collaborate with a wide range of other disciplines. Working closely with designers, you’ll develop and execute research plans to support product development on a daily basis. You will also work with and mentor other researchers to develop and improve our collective expertise and ways of working.

YOU’LL BE A SUCCESSFUL USER RESEARCHER AT OVO IF YOU…

• Are looking for autonomy and accountability to deliver great outcomes, while delivering value at the earliest opportunity
• You find new concepts easy to understand, and show the tenacity to keep asking until clarity is achieved
• You love sharing your skills and experiences with colleagues
• Know your strengths, yet recognise there’s always more to learn from others
• Are adaptable and take change in your stride
• Always look for opportunities to develop ways of working and improve your own practice

OH, AND ONE LAST THING…

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!
If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

We’re building the future of zero carbon living and we’ve got a lot to do. You’ll be planning, analysing, and communicating research, and helping to identify where it’s needed. We see user research as a team sport so you’ll involve as many people as possible in generative and evaluative activities, collaborative analysis, and sharing evidence and insights. And as part of our user research practice you’ll help build up our research operations.