user support technician

at  247 QUALITY HOME HEALTH CARE SERVICES LTD

Winnipeg, MB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Nov, 2024USD 25 Hourly01 Sep, 20241 year(s) or aboveGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Work under pressure

Responsibilities:

  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Winnipeg, MB, Canada