user support technician

at  Aerosports Trampoline Park

St. Catharines, ON L2R 5L3, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Apr, 2025USD 31 Hourly15 Jan, 20251 year(s) or aboveLinux,Networking Software,TechnologyNoNo
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Description:

EDUCATION

  • College/CEGEP

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Linux
  • JavaOS
  • Networking software
  • Networking security
  • Data analysis software
  • MS Windows

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Attention to detail
  • Sitting

EXPERIENCE

  • 1 year to less than 2 years

How To Apply:

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Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service

REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

St. Catharines, ON L2R 5L3, Canada