user support technician

at  Alberta Research Center Ltd

Aldersyde, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Apr, 2025Not Specified24 Jan, 20251 year(s) or aboveGood communication skillsNoNo
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Description:

  • Work Term: Permanent
  • Work Language: English
  • Hours: 34 to 40 hours per week
  • Education: College/CEGEP
  • Experience: 7 months to less than 1 year
  • or equivalent experience

TYPE OF EXPERIENCE

  • Call centre

AREA OF WORK EXPERIENCE

  • Quality assurance or control

SUPPORT FOR PERSONS WITH DISABILITIES

  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities

How To Apply:

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Responsibilities:

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Technician

Graduate

Proficient

1

Aldersyde, AB, Canada