user support technician

at  Canadian Systems Inc

Etobicoke, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Apr, 2025Not Specified24 Jan, 20251 year(s) or aboveTechnology,Servers,Internet,Networking SoftwareNoNo
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Description:

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Networking software
  • Networking hardware
  • Networking security
  • Internet
  • Servers
  • Security software
  • Mail server software
  • MS Office
  • MS Windows

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking

Responsibilities:

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

Technician

Graduate

Proficient

1

Etobicoke, ON, Canada