user support technician

at  Cloudnet Canada

Nasonworth, NB E3B 9G2, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Feb, 2025USD 31 Hourly03 Nov, 2024N/AGood communication skillsNoNo
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Description:

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: Experience an asset

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting

SUPPORT FOR PERSONS WITH DISABILITIES

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Responsibilities:

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Nasonworth, NB E3B 9G2, Canada