user support technician

at  ENET SOLUTIONS INC

Calgary, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Jan, 2025USD 29 Hourly20 Oct, 20241 year(s) or aboveServers,C++,Oracle,Networking Software,Technology,Internet,Software Development,Programming LanguagesNoNo
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Description:

  • Durée de l’emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week
  • Education:
  • Expérience:

EDUCATION

  • Secondary (high) school graduation certificate
  • or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • JavaOS
  • Networking software
  • Networking security
  • Internet
  • Servers
  • Presentation software
  • Programming software
  • Business diagram software
  • Database software
  • Programming languages
  • Software development
  • C#
  • C++
  • Data analysis software
  • MS Windows
  • Oracle

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sitting

EXPERIENCE

  • 1 year to less than 2 years

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT Software - Application Programming / Maintenance

Technician

Trade Certificate

Secondary (high) school graduation certificate

Proficient

1

Calgary, AB, Canada