user support technician
at GeologicAI Inc
Toronto, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Jan, 2025 | USD 30 Hourly | 21 Oct, 2024 | 3 year(s) or above | Sharepoint,Python,Internet,Software Development,Data Visualization,Software,Management Software,Technology | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Durée de l’emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 150 to 168 hours bi-weekly
- Education:
- Expérience:
EDUCATION
- Bachelor’s degree
- Geological/geophysical engineering
- Engineering, other
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Internet
- Desktop applications
- File management software
- Programming software
- Mapping and data visualization software
- Database software
- Software development
- Python
- SharePoint
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
EXPERIENCE
- 3 years to less than 5 years
How To Apply:
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Responsibilities:
- Give access to computer networks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Graduate
Proficient
1
Toronto, ON, Canada
