user support technician

at  Proconnect Network Inc

Edmonton, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Jan, 2025USD 29 Hourly21 Oct, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

EDUCATION

  • Bachelor’s degree

EXPERIENCE

  • 7 months to less than 1 year
  • Durée de l’emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 35 hours per week

How To Apply:

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Responsibilities:

  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide customer service
  • Manage incidents


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Edmonton, AB, Canada