user support technician

at  Richie It Solutions Inc

Edmonton, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Dec, 2024USD 30 Hourly29 Sep, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

EDUCATION

  • College/CEGEP

EXPERIENCE

  • 1 year to less than 2 years
  • Durée de l’emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week

Responsibilities:

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Edmonton, AB, Canada