user support technician
at Switchboard Inc
Burnaby, BC V5C 6A7, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 27 Apr, 2025 | USD 28 Hourly | 28 Jan, 2025 | 1 year(s) or above | Procurement,Technology,Jira,Fleet Management,Management Software,Purchasing,Android | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Durée de l’emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
EDUCATION
- Secondary (high) school graduation certificate
- or equivalent experience
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Android
- Jira
- Desktop applications
- File management software
- Multimedia software
- Word processing software
- Mail server software
- Communication software
- MS Office
- MS Windows
- Shopify
AREA OF WORK EXPERIENCE
- Quality assurance or control
- Purchasing, procurement and contracts
- Fleet management
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Work under pressure
- Repetitive tasks
- Attention to detail
EXPERIENCE
- 1 year to less than 2 years
SUPPORT FOR PERSONS WITH DISABILITIES
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Responsibilities:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Record cargo information, hours of service, distance travelled and fuel consumption
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Trade Certificate
Secondary (high) school graduation certificate
Proficient
1
Burnaby, BC V5C 6A7, Canada
