UX Expert

at  Cubane Solutions AB

REQUIREMENTS

• Improve the user journey (Web & Mobile) for the onboarding and utilization of new tools and way of working for employees.
• Writing and editing clear and functional UX writing in English for product onboarding and product features.
• Ensure a data-driven approach to continuously optimize the user journey.
• Conduct user research and end-user tests.

REQUIRED SKILLS

• Experience in communication management, UX design, UX writing and copywriting, preferably in multifactor authentication products.
• Strong communication and interpersonal skills.
• Fluent or highly proficient in both spoken and written English
• Proven ability to understand and manage complexity.
• Proven ability to drive change in a distributed set-up and multicultural environment.
• Experience with IT implementations, particularly Windows Hello for Business, is a plus.
• Collaborative, problem-solving, and analytical skills.

• Define a clear communication strategy for clear, consistent, and timely information cross channels.
• Set-up a strategy to gather feedback from product rollouts and convert them into actionable insights.
• Create clear and relevant copy and video clips for the different communication channels.
• Support in the creation of educational material for different user groups.