Ux Modernization Specialist

at  Concentrix

Job Title:
Ux Modernization Specialist
Job Description
Join Our Team at Concentrix!
At Concentrix, our mission is to be the world’s greatest customer engagement services company, rich in diversity and talent. We are committed to doing right by and for our people, clients, their customers, our staff, communities, and our planet. We cannot achieve this vision without you!
Why Concentrix?
Are you passionate about enhancing business performance for the world’s top brands? With our presence in over 70 countries across 6 continents, Concentrix offers a dynamic and inclusive workplace where your talents can truly make an impact. Regardless of the team, we look for certain qualities in all our hires. If you embody these traits, we would love to explore career opportunities with you.
About Concentrix Catalyst
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines customer experience (CX) through strategy, talent, and technology. By combining human-centered design, powerful data, and cutting-edge technology, we accelerate CX transformation at scale.

• User Research: Conduct user research and usability testing to gather insights on user behavior and preferences. Analyze feedback to inform design decisions.
• Design Overhaul: Lead the redesign of existing digital products, focusing on improving usability, accessibility, and overall user experience.
• Prototyping and Wireframing: Create wireframes, mockups, and prototypes to visualize and test design concepts.
• Collaboration: Work closely with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business goals.
• UI Design: Develop high-fidelity user interfaces that are both aesthetically pleasing and functional, adhering to modern design principles.
• Style Guides and Design Systems: Establish and maintain design systems and style guides to ensure consistency across all digital products.
• Front-End Development: Collaborate with front-end developers to ensure that design implementations meet the intended user experience and visual quality.
• Stay Updated: Keep abreast of the latest trends, tools, and best practices in UX/UI design and incorporate them into your work