UX Researcher
at Quadcode
Lavoro da casa, EMR, Italy -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Oct, 2024 | Not Specified | 09 Jul, 2024 | 3 year(s) or above | Csi,Csat,Hypothesis Testing,Customer Journey Mapping,Russian,Usability Testing,English | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
ABOUT THE TEAM
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are seeking an experienced and passionate UX Researcher to join our team. The ideal candidate will have a strong background in user experience research, with the ability to understand and advocate for user needs. As a UX Researcher, you will play a critical role in ensuring that our products are user-friendly and meet the needs of our customers.
REQUIREMENTS:
- Minimum of 3 years in UX Research.
- Proficient in qualitative and quantitative methods of hypothesis testing.
- Knowledge of user research metrics such as CSI, CES, CSAT, and Contact Rate.
- Experience in both quantitative and qualitative research methodologies.
- Experience with Customer Journey Mapping (CJM).
- Expertise in conducting usability testing.
- Experience in implementing customer development (CusDev) in working teams.
- Practical orientation and a strong drive for achieving results.
- Skilled in collecting necessary information for effective research.
- Responsible for meeting deadlines and planning workload efficiently.
- Ability to work collaboratively on common tasks and see the task in a wider context.
- Comfortable working with high uncertainty and adapting methods to specific tasks.
- Interest in market trends and new technologies.
- Strong skills in communicating insights and findings in a clear and understandable manner.
- Proficient in English (B1 level and above).
- Advanced proficiency in Russian.
Responsibilities:
- Analyze user signals impacting company goals and process the most relevant insights.
- Formulate problems for each insight and gather maximum information through user interviews or usability tests.
- Create and test multiple solutions with clients to ensure they meet user needs and are user-friendly. Facilitate the development of tested solutions.
- Build and maintain a comprehensive knowledge base on customer insights and behaviors.
- Educate the product team on conducting interviews and usability tests independently.
- Actively participate in planning sessions to align research insights with product goals.
- Organize and conduct design sprints, teaching the team to conduct research and acting as a service function for other teams requiring research.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT Software - Application Programming / Maintenance
Web Development
Graduate
Proficient
1
Lavoro da casa, Italy