V-Café & Catering Youth Program Assistant

at  Salvos Stores Australia

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ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.
We are seeking dedicated and compassionate individuals to serve as Volunteer Program Assistants for our Café and Catering Programs at the Tom Quinn Community Centre. In this role, you will have the unique opportunity to work alongside young people as they gain valuable skills in the food service industry, fostering personal and professional growth.
The Café & Catering Program Assistant provides support and assistance to the Team Leader in group activities for youth. Program Assistants are key in supporting the practical and social needs of community members attending the Tom Quinn Community Centre.

Key responsibilities

• Foster a supportive and inclusive environment within the café and catering programs
• Assist in café and catering activities, including food preparation, service, and customer interactions.
• Provide guidance on hygiene standards, culinary skills, and customer service etiquette.
• Encourage active participation and teamwork among program participants.
• With the support and guidance of the Program Leader, assist in the facilitation of the activities, ensuring a supportive and caring environment for all participants. Assist with managing group dynamics to ensure full enjoyment of the activity and respond to individual needs as needed.
• Support the development of practical life skills such as time management and teamwork.
• Promote a positive work ethic and professionalism in the kitchen and service areas.
• Encourage self-expression and open communication within the group.
• Assist with the packing away of furniture and equipment and kitchen clean up.
• Engage in confidential debrief on activity with the Program Leader, recording any concerns and follow ups with individuals.

Qualifications and skills (desired/required)

• Enthusiasm for food service and a willingness to share food and café knowledge and skills.
• Empathy and Patience:
• Ability to understand and connect with young individuals facing challenges.
• Patient and compassionate approach to mentorship.
• Communication Skills:
• Strong interpersonal and communication skills to effectively engage with participants and customers.
• Experience working with youth is highly regarded.

Background check requirements
Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies.

Below is what is required for this role:

• As this role is a child-related role, it requires a Working with Children Check/Working with Vulnerable People Check
• As this role is Working with Vulnerable People it requires a Police Check

Development opportunities with this role:
This role will give volunteers an opportunity to develop skills and build experience in group facilitation and administration
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a National Police Check.

Key responsibilities

• Foster a supportive and inclusive environment within the café and catering programs
• Assist in café and catering activities, including food preparation, service, and customer interactions.
• Provide guidance on hygiene standards, culinary skills, and customer service etiquette.
• Encourage active participation and teamwork among program participants.
• With the support and guidance of the Program Leader, assist in the facilitation of the activities, ensuring a supportive and caring environment for all participants. Assist with managing group dynamics to ensure full enjoyment of the activity and respond to individual needs as needed.
• Support the development of practical life skills such as time management and teamwork.
• Promote a positive work ethic and professionalism in the kitchen and service areas.
• Encourage self-expression and open communication within the group.
• Assist with the packing away of furniture and equipment and kitchen clean up.
• Engage in confidential debrief on activity with the Program Leader, recording any concerns and follow ups with individuals

Below is what is required for this role:

• As this role is a child-related role, it requires a Working with Children Check/Working with Vulnerable People Check
• As this role is Working with Vulnerable People it requires a Police Chec