Valet/Concierge - Genesis Downtown

at  Downtown Autogroup

Valet/Concierge - Elevate Your Career at Genesis Downtown!
Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Genesis Downtown, part of the revolutionary Downtown AutoGroup, is seeking a committed Valet/Concierge to join our dynamic team at our brand new, state-of-the-art Autoplex facility in Downtown Toronto! Take a look at our unique approach and see for yourself!

YOU NEED THESE QUALIFICATIONS

• Experience: We’re looking for individuals with a strong customer service ethic.
• Skills: Strong interpersonal, communication, and organizational skills.
• Licensing: A valid Ontario G driver’s license with a clean driving record.
• Physical Ability: Able to work on your feet, and quickly move and park cars, including manual transmission vehicles.
• Attitude: Friendly, enthusiastic, and proactive. You enjoy meeting new people, are a team player, and have a knack for anticipating client needs.

HERE’S WHAT YOU’LL BE DOING

• Warm Welcome: Greet Guests with a warm, professional demeanor as they arrive at our facility, ensuring they feel valued and welcomed.
• Valet Services: Safely and efficiently park, retrieve, and manage vehicles with a high standard of care and attention to detail, treating each vehicle as if it were your own.
• Concierge Assistance: Provide a range of concierge services, including arranging transportation, answering questions about vehicle features, and offering directions and recommendations to enhance the Guest experience.
• Luxury Experience: Make every interaction memorable by anticipating client needs, personalizing your service approach, and creating a relaxing, high-quality experience from start to finish.
• Vehicle Inspection: Conduct visual inspections of each vehicle for any pre-existing damage, communicating findings to guests and team members to ensure transparency and avoid misunderstandings.
• Logistics Support: Organize the flow of vehicles in the facility, ensuring efficiency and maintaining cleanliness and order in all areas where Guests and their vehicles are present.
• Customer Communication: Provide timely updates on the status of vehicles and services, effectively communicating any delays or necessary information.
• Maintenance and Care: Perform light cleaning or maintenance on vehicles as needed to ensure they’re always presented in the best condition, creating a “wow” factor for clients.
• Safety & Compliance: Follow all safety and regulatory guidelines, protecting the safety of clients, their vehicles, and colleagues while on the job.

THIS IS AN IN-PERSON ROLE.

Genesis Downtown and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. We’d be happy to provide reasonable accommodations to help you apply - just email us at hr@dtautogroup.com.
Join us at Genesis Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted