Vauxhall Sales Executive

at  Donnelly Group NI

At Donnelly Group, we are dedicated to delivering an exceptional customer experience, putting our customers first every day, everywhere. As Northern Ireland’s largest family owned motor retailer, we pride ourselves on having a highly skilled and motivated team. Join us and be part of a passionate group that supports each other and values continuous learning and growth.
We are looking for an ambitious Sales Executive to join our team at Donnelly Group Vauxhall in Dungannon. In this role, you’ll use your skills and drive to create meaningful connections with our customers, helping them find the best solutions and products to suit their needs.

SKILLS NEEDED

Customer Service, Establishing Rapport With Clients, Exceptional Customer Service Skills, Time Management/Organisational skills, Upselling, Exceeding Customer Expectations, Working Under Pressure

ROLE & RESPONSIBILITIES

As the primary point of contact for our customers throughout their Vauxhall car-buying journey, you’ll play a pivotal role in delivering outstanding service. Your responsibilities will include:

• Engaging with customers to understand their needs and offering informed guidance on our products and services.
• Providing expert product knowledge to help customers make well-informed decisions.
• Building rapport with both new and returning customers to create a welcoming and positive experience.
• Collaborating closely with team members to ensure smooth, efficient service delivery.

In this customer-facing role, you’ll have the opportunity to be an integral part of the Donnelly Group Vauxhall experience, enhancing our reputation for excellent service.

We are seeking candidates with:

• Excellent Communication Skills: Listening is as vital as talking in our industry.
• Curiosity: A desire to learn about our customers, products, and the latest technologies.
• Confidence: A friendly, engaging personality that puts customers at ease.
• Attention to Detail: A meticulous approach to capturing information accurately and following processes.
• Energy: Motivation to drive your performance to meet targets.

You will receive a competitive salary with uncapped commission opportunities.

A FULL VALID DRIVING LICENCE IS AN ESSENTIAL REQUIREMENT FOR THIS ROLE.

This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
Donnelly Group is an equal opportunities employer