Veeva Technical Consultant

at  NNIT AS

WHO WE ARE

NNIT is a fast-growing IT company with ambitious goals and 1,400 employees. At NNIT, you can make your mark on some of the most challenging projects in the industry, on our journey forward as a company, and on your own career. You’ll work in agile teams with other passionate people in a culture with room for independent thinking and individual responsibility.
We supply IT services to large enterprises that demand high levels of quality and security, and we take on the responsibility for our clients’ IT as if it were our own. We live our values every day, so you should be able to see yourself in them. We are: Conscience driven. Value adding. Open and honest.
Our everyday work is characterized by an open and honest atmosphere, and we put emphasis on creating a challenging yet fun working environment. We pay significant attention to job satisfaction, and personal and professional development.

REQUIRED EXPERIENCE:

Experience supporting Veeva or similar applications
System administration experience with Veeva Vault (Vault Quality, Vault Clinical, Vault Regulatory)
Experience supporting QualityDocs, QMS, CTMS, ETMF, Submissions, Registration, Submission Archive, Publishing
Technical Support / AMS experience
Experience working with a multi-cultural team

EDUCATIONAL REQUIREMENTS:

Degree in computer science, computer information systems, or a related field (equivalent education and work experience may be substituted)

ADDITIONAL SKILLS:

Ability to quickly learn multiple IT Systems and disperse information to others
Ability to work in a cross-functional team in a fast-paced environment with minimal supervision
Excellent verbal, written, and communication skills in English
Detail oriented
All candidates are encouraged to apply for the given job regardless of their gender, age, religious beliefs, sexual orientation, national and social origin, political opinion, disability, race, skin color, and ethnic origin.

Provide technical system support for Veeva Vaults (RIM, Quality, Clinical)
Provide advisory/consultant expertise and support
Evaluate the existing functionality and implement per business needs
Drive continuous improvements by staying on top of new functionality and customer backlog
Make system configuration and routine changes
Promote changes by utilizing package deployments and change controls
Serve as escalation point for issues and questions
Responsible for troubleshooting and fixing system issues
Ensure quality and adaptation
Manage system users, roles, and permissions
Assist with creating reports and dashboards
Manage data loads (bulk upload of documents, users, metadata, fields on documents) and realignments (data mapping as part of configurations)
Ensure Veeva environments are validated every release and every change