Vehicle Acquisition Specialist - Mercedes-Benz of Austin

at  MercedesBenz of Austin

The Acquisition Specialist will be working under the direction of the Pre-Owned Sales Director and Acquisition Manager to identify potential vehicle acquisitions and opportunities for Mercedez-Benz of Austin’s Pre-Owned Inventory. Also, will be responsible for scheduling appointments with customers for appraisals as well as provide information and approved offers to customers.

QUALIFICATIONS/REQUIREMENTS:

• Previous customer service experience is preferred, but not required.
• Effective communication.
• Willingness to learn and develop.
• Confidence when talking to customers.

• Identify potential acquisition units.
• Set appointments for appraisal.
• Provide information and approved offers to prospective customers.
• Follow up on opportunities to do business.
• Encourage customers to post an online review on the experience.
• Communicate with the service advisors on open ROs that could convert into a business opportunity.
• Communicate daily with the Acquisition Manager on service appointments, sales staff opportunities, and follow ups.