Vehicle Booking Agent

at  Davies

DESCRIPTION

Davies Group are looking to recruit a Vehicle Booking Agent to work within our Vehicle Replacement Group team in Solihull, Birmingham. This role will require you to sensitively communicate with parties involved in car accidents and gather information for the purposes of processing and assessing a claim. You’ll have great customer service skills and ideally have a background in insurance or credit hire, but full training is provided if you are entry-level.
At Davies, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.

KNOWLEDGE AND ABILITIES:

• Previous experience in a busy administration and customer services role
• Proactive in solving problems and organising own workload
• A quick learner with a natural ability to understand processes and technical information
• A background in an insurance or credit hire business would be an advantage or desirable
• A good overall ability with technology including Microsoft office packages

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities