Vehicle Finance Performance Manager (North Region)

at  Toyota Financial Services KINTO and KINTO JOIN

Vehicle Finance Performance Manager (North)
Competitive salary, Company Car and up to 12.5% annual bonus
Field-based (North - covering Scotland and one site in Carlisle)

EXPERIENCE YOU’LL GAIN:

• Business planning
• In depth knowledge of Trade Cycle Management.
• Understanding of the strategic importance of F&I within the vehicle sales process.
• Training and coaching skills
• Exposure to Senior Management within the Toyota & Lexus Dealer Network.

KEY EXPERIENCE AND SKILLS

• Understanding of vehicle sales process.
• Knowledge of all consumer finance products
• Understanding of consumer credit regulation
• Sales experience in motor vehicle environment

REQUIREMENTS

In line with our Talent Enablement culture, we will give you ownership and encouragement to deliver outcomes that lie outside of the remit of this Job Profile. We do this to give you additional experience to stretch and develop you within your role, empowering you to be the best you can be and to facilitate other progression opportunities within the business.
On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.

THE ROLE IN A NUTSHELL: BE THE LEAD CONTACT AND MANAGE THE F&I PERFORMANCE ACROSS A DESIGNATED NUMBER OF DEALER PARTNERS

A bit about the ‘Department’: The Toyota & Lexus field team are a brand dedicated group working to support the sales of new and used vehicles in the networks, with customer focused finance programmes creating affordability and accessibility to the Toyota and Lexus brands.

FOR THIS ROLE, THE IDEAL CANDIDATE WILL BE:

• Experienced in the Motor Finance Industry; a Manufacturing Finance Company or Motor Dealer Group.
• Excellent at building relationships including coaching & developing Dealers.
• Keen on the details! You will be fully reviewing financial data for each partner and driving action plans to develop any areas of opportunity to enhance the sales process.

WHAT YOU’LL BE DOING:

• Build value with your Toyota & Lexus partners agreeing F&I business plans designed to demonstrate the value F&I can add to their business and their customers.
• Work with your designated Toyota & Lexus partners to develop and implement consistent customer focused finance sales processes, enabling consumers to make informed vehicle funding decisions which lead to good customer outcomes.
• Implementing and managing Total Trade Cycle Management, promoting new and used cars through affordability and best in class customer loyalty processes.
• With a win-win mindset, gain buy-in from Dealer partners to support the implementation of TFS/LFS Trade Cycle Management F&I programmes.
• Work with partners to enable them to understand the value proactively managing the finance renewal process. Ensure they have a structure with sufficient processes and capacity to maximise the opportunity.
• Hold quarterly reviews with senior management to include performance, TCF and oversight performance data – agreeing appropriate remedial actions as required.
• Escalate any oversight concerns to senior partner management and internal TFS/LFS management as requested.

How you could stretch the role:

• Use your knowledge and skills to develop innovative solutions to build stakeholder value.
• Build strategic relationships with Dealer Senior Management.
• Innovate new strategies, ideas and ways of working to improve performance and efficiencies.

FOR THIS ROLE (G3) WE WILL FOLLOW A 1ST AND 2ND ROUND INTERVIEW PROCESS WITH A MEMBER OF HR AND THE HIRING MANAGER/S. THE INTERVIEW WILL BE VIA TEAMS AND/OR FACE TO FACE, SO THAT WE ENSURE YOU HAVE THE BEST EXPERIENCE. THE 2ND STAGE MAY INVOLVE A ROLE PLAY AND/OR PRESENTATION.

Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.

Some examples of how we might be able to help are listed below:

• Providing a copy of interview questions before the interview
• Organising a time and location that best suits you
• Allowing additional time for the assessment and interview

We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self.