Vendor Care Specialist – Senior Process Associate – French - Remote Poland

at  Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI
Inviting applications for the role of Vendor Care Specialist – Senior Process Associate – French - Remote Poland
Vendor Care is a special Team in Accounts Payable structure, who is mainly responsible for direct contact with our suppliers and stakeholders. The person on this position would be responsible for supporting the Team as Specialist for French market, sharing the process knowledge among the Team members, and facing new challenges.

Responsibilities

• Solving the queries logged through the ‘Service Now’ platform; Replying to the phone calls, that we receive on daily basis from our suppliers
• Sharing the process knowledge among the Team,
• supporting others in solving the queries
• Ensuring the high quality of services delivered
• Other duties are assigned.

Qualifications we seek in you!

Minimum Qualifications / Skills

• High school diploma or equivalent
• Knowledge of English language (at least B2) and of French language (at least on level B1)
• Proficiency in using Microsoft’s programs, SAP, Service Now, Amazon Connect
• Readiness to face new challenges, willingness to support the others, commitment, and professionalism.

Preferred Qualifications/ Skills

• Previous experience in Accounting or Finance departments – will be considered as additional advantage.

What can we offer?
Attractive salary
Stable job offer – employment contract
Various trainings (initiating, soft skills)
Possibility of development
Benefits (Insurance, Luxmed, Multisport, Lunchpass Card, additional vacation days, biking policy)
As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
JobSenior Process Associate
Primary LocationPoland-Wroclaw
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingOct 19, 2024, 12:12:51 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Tim

• Solving the queries logged through the ‘Service Now’ platform; Replying to the phone calls, that we receive on daily basis from our suppliers
• Sharing the process knowledge among the Team,
• supporting others in solving the queries
• Ensuring the high quality of services delivered
• Other duties are assigned