Vendor Relationship Manager

at  McDonalds Corporation

Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it’s set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.
Job Description

PURPOSE

As the Vendor Relationship Manager within McDonald’s in-house agency, Agency 123, you will be responsible for managing supplier partner resources for creative, production, hotel, event, and communications across Global Communications. Responsible for the full supplier lifecycle from identifying, negotiating, on-boarding to handling provider’s performance via a structured governance process. You’ll partner with the Centralized Resources Director to establish and execute innovative strategies for the Centralized Resourcing Team.
As part of vendor management, you’ll also be responsible for overseeing the training, compliance and promotion of the McDonald’s Meetings Management (M3) program and tools. The M3 platform supports users with professional venue & hotel searches and contracting services.

WHAT YOU WILL BE DOING

• Evaluate, manage, and maintain relationships with supplier partners to ensure compliance with Global Workforce Solutions, Sourcing, and Legal requirements while safeguarding McDonald’s business terms
• Identify, evaluate, and monitor diverse suppliers for engagement
• Introduce new/trending solutions across managed categories
• In partnership with the Creative Operations Supervisor, develop, lead, and oversee the:
• Process to vet, select, and manage new and existing suppliers
• Guidelines for vendor compliance management (including SLAs, NDAs, RFPs, etc.) in conjunction with GWS, Sourcing, and Legal for new and existing suppliers to safeguard business terms
• Comprehensive vendor training and onboarding process
• Process to conduct annual vendor reviews
• On-going assessment process for production, hotel and communications resources providing services to A123
• In partnership with the Meetings Supervisor develop, lead and oversee:
• M3 (McDonald’s Meetings Management), our global strategic meeting management program
• Annual vendor review process
• Renewal process for M3 agreements
• Update preferred hotel MSAs
• Training/education program on M3 tools/resources
• Compliance and adoption of M3 Program
• Manage legal agreements and reporting for M3 programs
• Serve as an escalation point for supplier partner issues
• Evaluate supplier partners for best-in-class support
• Participate in cross-functional teams to identify process gaps and supplier opportunities
• Maintain industry network inside and outside the McDonald’s organization
• Ensure supplier partners are consistently informed about department processes & priorities and strategic direction on McDonald’s evolving priorities
• Mitigate risks through effective vendor management
• Lead ongoing vendor governance activities for day-to-day project support and staffing as well as special projects (like Worldwide Convention)
  Qualifications