Veteran Services Consultant

at  IPAR

Company Description
IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. Whether it is through workplace rehabilitation, counselling, injury prevention or finding new employment, our care is tailored to each and every individual. We work with our clients to identify their goals and provide psychological or physical supports to help them live life to its fullest potential. Our team of highly skilled allied health professionals and employment consultants include Occupational Therapists, Physiotherapists, Exercise Physiologists, Psychologists and Rehabilitation Counsellors. IPAR is just one of the purpose-built, industry leading brands in the global MedHealth network. We make impact and we achieve outcomes through the meaningful and purposeful work that we do every day.

WHY JOIN US?

• Ongoing development - tailored career development and leadership pathways, together with a “promoting from within” culture;
• A comprehensive induction and onboarding program and ongoing workplace mentoring are provided;
• Competitive remuneration package, generous bonus and incentive schemes, annual salary review and salary packaging options;
• Being part of IPAR’s Star Award reward and recognition initiative for top achievers, including our Graduate of the Year Award, Team Member of the Month and Reward Vouchers to recognise and celebrate for the STAR of each branch;
• Flexible hybrid working arrangement with flexible working hours;
• Strong supportive team culture - Peer and management support readily available onsite;
• Varied client groups for variety in your workday and caseload;
• Dedicated Health & Wellness program for all staff including Health & Wellness calendar, Fitness Passport, and access to Employee Assistance Program (EAP);
• Employee Referral Program - Monetary incentive for recommending great talent!;
• A mobile phone and a ProBook with latest technology are included;
• Purchase Annual Leave, Travel Reimbursement and other perks are available.
  Job Description
  We are seeking individuals with an allied health background to join our Canberra team. We are recruiting for a consultant to primarily work with the veteran community. IPAR is a signatory of the Prime Ministers’ Veteran’s Employment Program. Apply your Allied Health skills to make a real difference to the veteran community.

Your duties will include:

• Provision of case management services and managing a specialised caseload of primarily veteran clients, supporting them on their return to wellbeing journey, this includes via in-person servicing and teleconference;
• Supporting primarily veteran clients to return to work following service-related injuries and illnesses, as medically appropriate for the veteran;
• Supporting primarily veteran clients and their families to re-engage with community activities;
• Supporting primarily veteran clients and their families to engage in civilian medical treatment and develop an understanding of how to access treatment with support from government entities;
• Assisting primarily veteran clients who may be experiencing a crisis or need mental health support. The provision of care is veteran-centred, and trauma informed;
• Attending case conferences to support primarily veteran clients;
• Supporting primarily veteran partners to engage in job seeking activities and obtain employment;
• Working with people with complex physical and psychological diagnoses and supporting them as they return to their usual activities;
• Undertaking a variety of assessments to support injured worker’s engage in services;
• Working with a variety of stakeholders such as veterans, veteran families, government departments, RSL Employment Program, Open Arms Veterans and Families Counselling, various Ex-Service Organisations (ESOs), community programs, Invictus Australia, NDIS and treating health practitioners - to ensure our veteran clients are supported and connected;
• Providing psychoeducation and training to clients and employers validated biopsychosocial tools and healthy mind training packages;
• Working in a multi-disciplinary team to support mentoring, knowledge and growth;
• Utilisation of various case management systems and an internal intranet page. Use of external portals to keep up to date with important information;
• Building and maintaining relationships with local community and veteran service organisations;
• Building and maintaining relationships with local clinical services, providing treatment to veteran clients.

QUALIFICATIONS

• Tertiary qualifications in Occupational Therapy, Physiotherapy, Exercise Physiology, Osteopathy, Nursing (RN), Social Work, Rehabilitation Counselling or Psychology;
• Full Professional registration with either AHPRA, ESSA, AASW or ASORC
• Strong emotional intelligence and a genuine passion for holistically working with veteran clients and their families to support their journey of recovery and return to wellbeing;
• Experience working with veterans or first responders highly advantageous;
• Those with a lived experience of military service or family connections are encouraged to apply;
• Good time management and organisational skills, strong attention to detail and complex problem-solving abilities;
• A current driver licence and access to their own vehicle.
  Our comprehensive induction program will ensure that you are equipped with all the tools you need to succeed.
  Additional Information

Our core values are always at the heart of the work that we do every day:

• We act with integrity. We are honest, ethical, and transparent. We inspire trust through open communication;
• People work together. We enable each other to thrive within a culture of collaboration, fun and high performance;
• We take pride in delivering an exceptional and seamless customer experience each and every time;
• Quality & Innovation is at the forefront of our thinking. We have the courage to actively seek new opportunities and continually improve;
• We embrace sustainability across all aspects of our business including financial performance, service; design and delivering meaningful outcomes for our team, our customers and the communities that we work in.

If you would like to have a confidential discussion about the role or if you want to express of interest for a career with IPAR, please contact our Talent Acquisition Lead, Grant Devlin on 0474 740 466. #IPAR

• Provision of case management services and managing a specialised caseload of primarily veteran clients, supporting them on their return to wellbeing journey, this includes via in-person servicing and teleconference;
• Supporting primarily veteran clients to return to work following service-related injuries and illnesses, as medically appropriate for the veteran;
• Supporting primarily veteran clients and their families to re-engage with community activities;
• Supporting primarily veteran clients and their families to engage in civilian medical treatment and develop an understanding of how to access treatment with support from government entities;
• Assisting primarily veteran clients who may be experiencing a crisis or need mental health support. The provision of care is veteran-centred, and trauma informed;
• Attending case conferences to support primarily veteran clients;
• Supporting primarily veteran partners to engage in job seeking activities and obtain employment;
• Working with people with complex physical and psychological diagnoses and supporting them as they return to their usual activities;
• Undertaking a variety of assessments to support injured worker’s engage in services;
• Working with a variety of stakeholders such as veterans, veteran families, government departments, RSL Employment Program, Open Arms Veterans and Families Counselling, various Ex-Service Organisations (ESOs), community programs, Invictus Australia, NDIS and treating health practitioners - to ensure our veteran clients are supported and connected;
• Providing psychoeducation and training to clients and employers validated biopsychosocial tools and healthy mind training packages;
• Working in a multi-disciplinary team to support mentoring, knowledge and growth;
• Utilisation of various case management systems and an internal intranet page. Use of external portals to keep up to date with important information;
• Building and maintaining relationships with local community and veteran service organisations;
• Building and maintaining relationships with local clinical services, providing treatment to veteran clients