Veterans Service Officer I

at  St Lucie County Florida

JOB SUMMARY

MAJOR FUNCTION: Specialized administration work advising, counseling, and assisting veterans in matters pertaining to their rights and benefits under various federal and state statutes.

KNOWLEDGE:

• Knowledge of the law, rules, and regulations governing veteran’s benefits under federal and state statutes.

ABILITIES/SKILLS:

• Ability to exercise good judgment in counseling and assisting in the solution of veterans’ problems.
• Ability to enlist and retain the respect, confidence, and cooperation of veterans and veteran’s agencies.
• Ability to interpret and enforce various federal and state statutes dealing with veteran’s affairs.
• Ability to establish and maintain effective working relationships with superiors, coworkers, veterans, their dependents, civic groups, and the general public.
• Ability to express oneself clearly and concisely, orally and in writing.
• Basic typing skills required.
• Ability to counsel and assist individuals with discretion.
• Ability to work in conjunction with professional, medical and legal persons; possess relations and speaking abilities.
• Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger department or team goals rather than individual concerns.
• Includes the ability to build a constructive team spirit where team members are committed to the goals and objectives of the team.
• Must be self-directed and work under a minimum of supervision.
• Ability to establish and maintain effective working relationships with the public and fellow employees.

QUALIFICATIONS

EDUCATION: Graduation from high school or award of general equivalency.
EXPERIENCE: At least one year of responsible administration experience and working with the public in a customer service capacity. A comparable amount of training or experience may be substituted for the minimum education qualifications.
LICENSE, CERTIFICATION OR REGISTRATION: Must be an Honorably Discharged Veteran as defined in Title 38, U.S.C., with at least eighteen months of active-duty military service, or be the spouse of any such Veteran. Valid Florida driver’s license and must maintain a good driving record.

Please refer the Job description for details