Veterinary Assistant Full Time

at  Gander Veterinary Clinic

VETERINARY ASSISTANT JOB DESCRIPTION

The role of the Veterinary Assistant (VA) is one that demands great versatility. Your primary objectives are excellent client and patient care at all times. Your time will be divided equally amongst hospital upkeep, caring for pets, assisting the veterinarians or technicians, and administrative duties such as labeling leashes and carriers and other pet belongings, updating the whiteboard when animals are discharged and making sure the clinic is clean.
Excellent communication skills are a must. Knowledge of basic veterinary terminology is required for accurate medical record maintenance and effective co-worker-based communication. Knowledge of/ability to learn commonly used computer programs and veterinary software is needed. You will be required to perform basic math calculations. Enthusiasm, self-motivation, and empathy are necessary to excel at this job. You should be people oriented, able to prioritize and work calmly under pressure. A good understanding of animal behavior and proper restraint technique is paramount. Adaptability and flexibility are key traits to possess in this role.
Must be able to work with unpleasant noises and odors, and able to handle the sight of blood or bodily fluids. You may be exposed to contagious diseases and injury as a result of animal handling. Physical requirements are that you must be able to lift up to 50 lb., bend frequently, and stand for extended periods of time. Emergency or difficult situations will arise during which you must remain calm and focused.
As an VA, your job involves client care, animal care, hospital cleanliness, and administrative duties. You may be called upon to fill a “float” position where you are in multiple areas of the clinic at different times during your shift or your duties change with each shift. The VA is able to complete all of the duties listed in the job description for the CCR as well as the following:
Client Care
Has a sound knowledge base of all commonly performed tests and procedures, prescription diets, and OTC products; greets clients and their pets by name; discusses any basic preventive medicine topics with clients such as parasite prevention, dental health home-care, nutrition, and grooming; ensures clients have all necessary literature, medications and food recommended by the veterinarian. You may also assist with traffic flow in the reception area if it becomes busy with clients and their pets, by directing patients into open examination rooms.
Animal Care
Prepares patient cage cards and label belongings, update the white board, and indicates all special requests, needs, and/or supplies brought by owner in appropriate locations; prepares, assists with or administers oral and topical medications; prepare prescriptions or assist in counting pills, provides patient restraint for a variety of procedures (treatments, surgery, diagnostics); prepares lab requisitions and samples for in house and external testing/shipping; able to run basic blood work on in house machines such as catalyst, lasercyte, sedivue and snap tets. Provides basic grooming such as nail trims and ear cleanings; sets up and properly cares for patient monitoring and treatment devices such as pulse oximeter, blood pressure monitor, IV pumps etc.; sets up, assist with x-rays; assists with preparation for surgery;
hospitalized patients; charts findings during dental prophylaxis; monitors patient recovery from anesthesia; maintains all relevant patient logs; enters treatments and comments in patient record; upholds all patient care and safety policies in effect; assists the technicians and veterinarians as requested; takes dogs safely outside to eliminate as needed; closely monitors all hospitalized pets and immediately alerts technicians or veterinarians to any change in status; cleans pets and their bedding as needed (vomitus, diarrhea, etc.); considers patient and co-worker safety at all times; is always an advocate for the pet.
Hospital Cleanliness
Understands the principles of cleaning and disinfection and knows the appropriate products and contact time required; vacuum, dust, mop, etc. to ensure all areas of the hospital are kept clean, free of clutter, hazards, and foul or strong odors with particular attention paid to the consultation rooms, treatment area, surgical and radiology suites, and isolation room; maintains cleaning supplies and other supplies needed in aforementioned areas; cleans, sterilizes, and prepares surgical packs, gowns, etc.; follows all daily and weekly checklists and safety protocols for cleaning and care of the hospital and its equipment; ensures all patient environments are kept clean as needed (litter boxes emptied when soiled, water and food dishes cleaned); ensures proper disposal of bio hazardous materials.
The VA effectively communicates with all team members; has a good grasp on how to access/utilize commonly used tools for communication such as the computer, email, fax, etc.; follows all protocols put in place for a safe, environmentally friendly workplace; understands the principles of proper medical record keeping and upholds the necessary standard; deals tactfully and respectfully with all difficult situations that arise; maintains patient/client confidentiality at all times; attends all team building and training sessions; contributes positively to the hospital environment; shows respect, empathy, and kindness to all clients, patients, and co-workers; is always an advocate for the animal.
Other duties and responsibilities may be added from time to time.
Ongoing training is will be provided by the employer. On-call shifts are required are required on a rotational basis.
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 30 – 40 per week

Benefits:

• Employee assistance program
• Flexible schedule
• On-site parking
• Store discount

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Experience:

• Veterinary Assistant: 1 year (preferred)
• Front desk: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person
Application deadline: 2025-01-19
Expected start date: 2025-02-0

Please refer the Job description for details