Veterinary Assistant/Receptionist

at  NVA

JOB DESCRIPTION

About Winding Creek Animal Hospital:
At Winding Creek Animal Hospital, we are dedicated to providing compassionate and high-quality care to our animal patients. Our team is passionate about veterinary medicine and committed to maintaining a supportive and collaborative work environment. We are seeking a dedicated Veterinary Technician Assistant/Receptionist to join our team and contribute to the health and well-being of the pets we serve.
Position Overview:
The Veterinary Technician Assistant/Receptionist plays a dual role within our practice. You will assist veterinarians and technicians with various medical tasks while also managing the front desk operations. This role requires a balance of clinical support and administrative duties, ensuring smooth operations and excellent client service.
Key Responsibilities:

Veterinary Technician Assistant Duties:

• Assist veterinarians and veterinary technicians during examinations, treatments, and surgeries.
• Prepare and maintain examination rooms, ensuring they are clean and stocked with necessary supplies.
• Restrain animals safely and compassionately during procedures.
• Administer medications, vaccines, and other treatments as directed by the veterinarian.
• Collect and prepare laboratory samples, such as blood, urine, and feces.
• Assist with radiology and diagnostic imaging as needed.
• Monitor and care for hospitalized patients, including feeding, walking, and cleaning kennels.
• Maintain accurate and up-to-date patient records.

Receptionist Duties:

• Greet clients and patients with a warm and professional demeanor, ensuring a positive experience.
• Answer phone calls, schedule appointments, and manage the clinic’s calendar.
• Handle client inquiries and provide information about services, procedures, and products.
• Process payments, issue receipts, and manage billing inquiries.
• Maintain client and patient records, ensuring confidentiality and accuracy.
• Assist with inventory management and ordering supplies as needed.
• Manage the cleanliness and organization of the reception area and lobby.

Qualifications:

• High school diploma or equivalent; additional education in veterinary technology or related fields is a plus.
• Previous experience in a veterinary clinic or animal care setting is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Compassionate and caring attitude towards animals and their owners.
• Proficiency in basic computer skills and familiarity with veterinary practice management software is a plus.
• Ability to lift and restrain animals safely.

Working Conditions:

• This role involves working in a dynamic and sometimes fast-paced environment.
• Physical demands include lifting and carrying animals, standing for extended periods, and occasional bending or kneeling.
• Exposure to animals of various sizes and temperaments, as well as to potential allergens.

Why Join Winding Creek Animal Hospital?

• Opportunity to work with a compassionate and skilled team dedicated to animal care.
• Competitive compensation and benefits package.
• Ongoing training and professional development opportunities.
• A supportive work environment that values work-life balance.

Veterinary Technician Assistant Duties:

• Assist veterinarians and veterinary technicians during examinations, treatments, and surgeries.
• Prepare and maintain examination rooms, ensuring they are clean and stocked with necessary supplies.
• Restrain animals safely and compassionately during procedures.
• Administer medications, vaccines, and other treatments as directed by the veterinarian.
• Collect and prepare laboratory samples, such as blood, urine, and feces.
• Assist with radiology and diagnostic imaging as needed.
• Monitor and care for hospitalized patients, including feeding, walking, and cleaning kennels.
• Maintain accurate and up-to-date patient records

Receptionist Duties:

• Greet clients and patients with a warm and professional demeanor, ensuring a positive experience.
• Answer phone calls, schedule appointments, and manage the clinic’s calendar.
• Handle client inquiries and provide information about services, procedures, and products.
• Process payments, issue receipts, and manage billing inquiries.
• Maintain client and patient records, ensuring confidentiality and accuracy.
• Assist with inventory management and ordering supplies as needed.
• Manage the cleanliness and organization of the reception area and lobby