Veterinary Receptionist

at  Newport Veterinary Hospital

Newport Veterinary Hospital is hiring a full-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

QUALIFICATIONS:

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor
  About Newport Veterinary Hospital
  We offer comprehensive medical, surgical, and dental care for pets in Rock Hill, York County, SC and all surrounding areas. Our services include routine exams, vaccines, and blood work, as well as bathing and boarding with cat condos and indoor dog runs

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.