Vice President - Funds Services

at  Citco

ABOUT CITCO:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

• You will be responsible for Fund accounting and client services for your jurisdiction for the Real Estate / Real Assets line of business.
• Part of the local daily management team of your jurisdiction.
• Actively participating in private real estate organizations, provide real estate industry knowledge and expertise to clients.
• Work closely with Business Development, Executive Relationship Managers and Senior Management teams on marketing pitches and other client presentations.
• Work closely with our Center of Excellence (“CoE”) and Operations for overall process improvement and enhancement including being the local CoE liaison.
• Responsible for developing client service plans including; periodic client meetings, assessing client SPV and fund servicing needs, selecting the technology solutions best suited for the services, and where appropriate, negotiating contracts and fees.
• Ensure services are delivered in accordance with KPIs and service level agreements, fund PPMs, authoritative accounting guidance and regulatory requirements, including monitoring the timing and quality of client deliverables, approve ad hoc client requests.
• Assist with the development of on-boarding and transition plans for new client integration for your location as well as across wider Europe.
• Coordinate and oversee training and development of our staff for Operations, (both local as abroad) including in our Center of Excellence locations.
• Maintain revenue levels and or pursue new revenue opportunities in close cooperation with the Executive Relationship Managers and Client Fund Leads and follow up on outstanding receivables.
• Participate in Risk and Quality assurance programs specific to our Real Assets offering.
• Contribute to SOC 1 design, implementation programs and ongoing audits.
• Coordinate with Integration, Legal, Compliance, payments, Regulatory, Financial Reporting and Tax group functions and other key services to ensure client satisfaction with Citco.
• Act as local point of escalation for Executive Relation Managers, clients, asset managers and property managers.
• Requested to be appointment as director on Client SPV board of directors.
• Act as the local SME for the global Real Assets platform and act as liaison partner for our Centers of Excellence.
• Assist with client audits, review of local statutory financial statements, provide guidance on complex transactions and overall local client requests.
• Act as local representative and liaison for the European senior management team.