Vice President Key Account Management

at  Fujifilm Diosynth Biotechnologies

The work we do at FUJIFILM Diosynth Biotechnologies (FDB) changes lives, and our united passion for advancing tomorrow’s medicines – our Genki – will always be our driving force. Whilst working as the VP of Key Account Management in our global Commercial Development team, you’ll be joining other motivated individuals who fuel one another’s passions and embrace every day as an opportunity. We aim to foster a collaborative, innovative and rewarding environment, where diverse perspectives and people come together united by a common purpose and shared values. We pursue our fullest potential as individual contributors and team members. We strive to be the CDMO of choice for our customers - and the employer of choice for our talent.
The VP, Key Account Management (KAM) will support the SVP, Commercial in the development, maintenance, and execution of strategies to strengthen existing relationships and foster new relationships with Pharma and Key Accounts through the leadership and management of the KAMs team, which will support the continued growth of FUJIFILM Diosynth Biotechnologies (FDB) and ensure we meet our strategic goals and ambitions.
This is a global position that will support all sites. The incumbent must reside near one of our sites around the globe. Benefits and compensation will be governed by the location that you are based from and considered your home site. The hiring manager is based in Denmark.

Key Responsibilities:

• Work with the SVP, Commercial to design and implement strategies to support the growth of FDB aligned with the near-, mid- and long-term plans.
• Provide effective leadership and management of the KAMs team to ensure they develop and nurture deep relationships with Pharma and Key accounts to identify trends and needs of the market and provide feedback to the wider FDB team to support continued investment and business diversification.
• Management of high profile Pharma accounts which require senior support.
• Coach and mentor the Executive Directors, KAMs to ensure they excel in their roles and therefore provide great customer service to all key accounts.
• Take a pro-active role in the Commercial Leadership Team to ensure our strategies continue to be aligned with our FDB goals and we are keeping up to date with new trends and market data, amending the strategy as required.
• Work with the broader FDB teams to ensure effective support to the KAMs team.
• Support with recruitment, on-boarding, succession planning and career development of the KAMs team.
• Act as a point of escalation for customer complaints/concerns.
• Negotiate and re-negotiate commercial contracts with accounts including MSAs, CSAs, Scope of work, equipment, and capital purchases.
• Lead major site customer visits.
• Ensure we have effective cover for all key accounts across the network.
• Ensure cross functional collaborative and project team leadership assignment consistent with personal strategic, operational, and technical leadership.
• Attend commercial events to promote the work of FDB and support lead generation.
• All other duties as assigned.

Required Skills & Abilities:

• Demonstrated leadership skills; Ability to develop strategic relationships.
• Ability to coach and mentor teams.
• Demonstrated experience working with Pharma organizations.
• Experience with IP and legal issues.
• Proven ability to write business documents to a high standard.
• Proven negotiation skills.
• Proven presentation skills.
• Ability to work effectively and lead in teams.
• Proven evidence of continuing professional development.
• Frequent travel is expected.

Qualifications:

• PhD with 12 years of relevant senior level relevant business experience in the biopharmaceutical area and a personal network of contacts in the industry or;
• Master’s degree with a minimum of 15 years’ experience in the biopharmaceutical area and a personal network of contacts in the industry

Please upload your CV and cover letter latest by November 22nd.
As part of any recruitment process, FUJIFILM Diosynth Biotechnologies collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations and may share this as part of the global recruitment process with hiring managers in Europe and the United States.
FUJIFILM Diosynth Biotechnologies is an industry-leading Biologics Contract Development and Manufacturing Organization (CDMO) with locations in Hillerød, Denmark, Teesside, UK, RTP, North Carolina and College Station, Texas, USA. We use our skills, dedication, and ambition to enable impact for the world’s most innovative biotech and biopharma companies reimagining healthcare’s potential. We work across the entire lifecycle of our customers’ products – enabling success throughout. Every cure, vaccine, biologic, and advancement we contribute to starts with our people and our passion. We fuel one another’s passion, help accelerate progress, expand capabilities, strengthen innovation, and improve processes to improve lives.
We offer the chance to be part of a global workplace where passion, drive and commitment are met with opportunities for professional and personal development. Deeply committed to diversity and inclusion, we ensure that everyone no matter their background or gender has an opportunity to develop. We take pride in enriching our communities, caring for our environment, and cultivating a world of opportunity for future generations.
We aim to foster a collaborative, innovative and rewarding environment, where diverse perspectives and people come together united by a common purpose and shared values. We pursue our fullest potential as individual contributors and team members. We strive to be the employer of choice and offer a competitive compensation and benefit package.
FUJIFILM Diosynth Biotechnologies Denmark (FDBD) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, sexual orientation, gender identify or any other protected class.
To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
About Us
FUJIFILM Diosynth Biotechnologies is an industry-leading Biologics Contract Development and Manufacturing Organization (CDMO) with locations in Hillerød, Denmark, Teesside, UK, RTP, North Carolina and College Station, Texas, USA. We use our skills, dedication and ambition to enable impact for the world’s most innovative biotech and biopharma companies reimagining healthcare’s potential. We work across the entire lifecycle of our customers’ products – enabling success throughout. Every cure, vaccine, biologic, and advancement we contribute to starts with our people and our passion. We fuel one another’s passion, help accelerate progress, expand capabilities, strengthen innovation, and improve processes to improve lives.
Our site in Hillerød, Denmark, brings together expertise, capabilities and technologies to manufacture advanced biologics. The large scale manufacturing facility has a capacity of 120,000 liters to reliably manufacture biologics for late phase and commercial use. We commenced 6 billion DKK projects to double our manufacturing capacity and to add fill finish to the site.
We offer the chance to be part of a global workplace where passion, drive and commitment are met with opportunities for professional and personal development. Deeply committed to diversity and inclusion, we ensure that everyone no matter their background or gender has an opportunity to develop. We take pride in enriching our communities, caring for our environment, and cultivating a world of opportunity for future generations.
We aim to foster a collaborative, innovative and rewarding environment, where diverse perspectives and people come together united by a common purpose and shared values. We pursue our fullest potential as individual contributors and team members. We strive to be the employer of choice and offer a competitive compensation and benefit package.
As we continue to enhance and expand our capabilities, we are looking for people who share our passion, drive, and energy – what we call Genki – to join our team.

• Work with the SVP, Commercial to design and implement strategies to support the growth of FDB aligned with the near-, mid- and long-term plans.
• Provide effective leadership and management of the KAMs team to ensure they develop and nurture deep relationships with Pharma and Key accounts to identify trends and needs of the market and provide feedback to the wider FDB team to support continued investment and business diversification.
• Management of high profile Pharma accounts which require senior support.
• Coach and mentor the Executive Directors, KAMs to ensure they excel in their roles and therefore provide great customer service to all key accounts.
• Take a pro-active role in the Commercial Leadership Team to ensure our strategies continue to be aligned with our FDB goals and we are keeping up to date with new trends and market data, amending the strategy as required.
• Work with the broader FDB teams to ensure effective support to the KAMs team.
• Support with recruitment, on-boarding, succession planning and career development of the KAMs team.
• Act as a point of escalation for customer complaints/concerns.
• Negotiate and re-negotiate commercial contracts with accounts including MSAs, CSAs, Scope of work, equipment, and capital purchases.
• Lead major site customer visits.
• Ensure we have effective cover for all key accounts across the network.
• Ensure cross functional collaborative and project team leadership assignment consistent with personal strategic, operational, and technical leadership.
• Attend commercial events to promote the work of FDB and support lead generation.
• All other duties as assigned