Vice President, NorAm Operations

at  Sodexo

Unit Description:
Sodexo has an exciting opportunity for a Vice President, NorAm Operations (Universities) that will oversee the St. Louis, Missouri geography. Reporting to the Senior Vice President, NorAm Operations, this position will be responsible for the entire scope of several contracts with a leadership focus on client retention/partnerships, growth, employee engagement, and operational excellence.

• Achieving segment goals by providing the leadership, management, and oversight necessary to ensure that the business has the proper solutions, products, metrics, and talent in place to effectively grow the organization and meet/exceed defined revenue, profitability targets, and other KPIs.
• Achieves exceptional client relations and ensures the facility’s product offerings/solutions align with client needs;
• Contributing to the innovation of services to expand Sodexo’s Service Solutions for current and prospective clients.
• Overseeing proposal development activities, including positioning, strategy development, customer negotiations, contract review, and pricing/costing.
• Resolving client issues and concerns with agility and professionalism. Establishing organizational protocols and systems to identify client issues, trends, and opportunities and effectively integrate them into area strategies.
• Balancing retention efforts at current clients with new business development opportunities and reallocating resources across the territory as needed to ensure operational excellence within all accounts.
• Hiring, growing, and developing current and future talent. Providing positive and constructive feedback through coaching, mentoring, and counseling.
• In collaboration with Sales and Brand Teams, designing and implementing Strategic Partnership programs for the area that create value for clients/prospects. Responsible for the area communication and marketing plans.
• Establishing visibility and relevance for Sodexo in the area’s industry by preparing presentations to management groups, leadership groups, and boards to explain the company’s market position and initiatives. As a Change Champion, prepares the area’s culture to adapt to and embrace ongoing, fundamental changes that will enable the business to grow and prosper.
• Leveraging Sodexo’s commitment to diversity and inclusion to extend Sodexo’s reach in area communities
  At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts.