Vice President, Production Services Application Support II

at  BNY Mellon

Overview
Application Support Engineer.
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company.
We’re seeking a future team member for the role of Application Support Engineer to join our Production Support team. This role is in Pittsburgh, PA or Lake Mary, FL – HYBRID.
In this role, you’ll make an impact in the following ways:Strong Application Support Engineer with excellent skills in:
10+ years of diverse experience in information technology required.
Exclusively worked UNIX/Linux operating systems
Database knowledge with strong SQL skills like Oracle, Sql Server, etc
Hands-on experience in scripting or programming languages like Python, Perl, Shell scripting, etc
Experience understanding /analyzing securities data, handling market vendor pricing feeds, working in time-sensitive projects is highly desired
Hands on experience with CI/CD tools such as GitLab
Experience working with IBM MQ, ETL tools like Pentaho, Snowflake are preferred
Monitoring tools like AppDynamics, Prometheus, Splunk, Cloud Probes & Moog or equivalent
Experience automating deployments and other repetitive tasks
Experience with support activities like platform administration, deployments, upgrades, and understands & troubleshoots issues when incidents are reported in the platform.
Experience in external and internal cloud
Experience working in an Agile/Scrum environment.
Proficiency in using the JIRA, Confluence
Experience in vulnerabilities management.
Ability to produce system documentation including operational specifications, test plans, system architecture with attention to detail

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

Ensure operational stability of the Platforms in the production environment.
Bring new automation procedures to improve the velocity and quality of engineering efforts
Administration and management of configuration management tools
Software builds and release management; script/automation of build process, creation of beta and formal versions of the application.
Translation of development team requirements into Application/System configuration
Software configuration management; managing defects, participating in software change control board
Using Systems and Networking knowledge to isolate and fix application problems
Continuous Performance Management. Measuring performance and working with developers and QAs to improve it.
Working closely with Internal Stakeholders, Development Architects/Managers & developers, across locations, to ensure timely delivery
Build quality frameworks to provide feedback loop to developers to easy and improved contribution
Vulnerability management including patching systems and implementing security controls
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023