Victim Services Officer

at  Sussex Police and Crime Commissioner

Division / Department - Police and Crime Commissioner
Grade - Grade 11
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £38,007 - £41,928
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - Yes
Location - Lewes

Skills & Experience

• Demonstrate sound judgement, decision making, negotiating and influencing skills
• Experience of developing collaborative working relationships with partners
• Ability to work on own initiate, to prioritise and respond flexibly with changing demands
• Excellent oral and written communications
• Ability to prioritise tasks with conflicting demands/deadlines
• High level of attention to detail
• Excellent planning and task management skills
• Ability to deal with members of the public sensitively
• Experience of working with Microsoft Excel and Word
• Knowledge of commissioning public sector services, including monitoring and management of service delivery

THE STARTING SALARY FOR THIS ROLE WILL USUALLY BE AT THE BOTTOM OF THE SALARY RANGE AND WILL BE PRO-RATA IF THE WORKING HOURS ARE LESS THAN FULL TIME.

The Role & Key Responsibilities
This is an exciting opportunity to be part of the Office of the Sussex Police & Crime Commissioner family making a real difference to victims of crime in Sussex.
“Our vision is to develop a strong community of voluntary services and effective partnerships with statutory agencies in Sussex; building their capacity and growing the market to provide services that respond flexibly to meet the needs of local residents”. Katy Bourne, Sussex Police & Crime Commissioner (PCC).
The PCC is recruiting a Victim Services Officer to support the delivery of the Commissioning Strategy which is driven by the priorities in the PCC’s Police and Crime Plan.
The post holder will be part of the Victim Services team that has responsibility for providing victim services across Sussex, including the allocation of funding to projects, and overseeing service delivery to ensure that victims of crime are receiving a quality service.

We have 80 commissioned services and a total of almost £6m in grant funding. In 2023/24 these services:

• Received nearly 60,000 referrals for support
• Supported 20,000 victims
• 90% of victims supported said that the support they received improved their ability to cope and gave them hope for the future
• 90% received a good service

The outcomes of our work have a significant positive impact on victims of crime and makes for a rewarding role.
You will be joining the team at an engaging and dynamic time. We are looking for someone who is highly motivated, has excellent planning and organisation skills, and experience of working with a range of stakeholders.

KEY RESPONSIBILITIES

• Supporting the Victim Services Team in the management and monitoring of services.
• Supporting the team in the commissioning of new services.
• Lead on the Safe Space Sussex Scheme.
• Lead on the Safe Space Sussex Funding Network.
  Additional information about the Victim Services Team portfolio, can be found via the following link:
  SPCC - Victim Services & Commissioning (sussex-pcc.gov.uk)

Skills & Experience

• Demonstrate sound judgement, decision making, negotiating and influencing skills
• Experience of developing collaborative working relationships with partners
• Ability to work on own initiate, to prioritise and respond flexibly with changing demands
• Excellent oral and written communications
• Ability to prioritise tasks with conflicting demands/deadlines
• High level of attention to detail
• Excellent planning and task management skills
• Ability to deal with members of the public sensitively
• Experience of working with Microsoft Excel and Word
• Knowledge of commissioning public sector services, including monitoring and management of service delivery.

Why Work With Us?
We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

Please note that the Police & Crime Commissioner’s Office is independent, but the recruitment process is administered by Sussex Police.
Further Information
For any further information please contact Jason Tingley (Head of Victim Services)
Email: jason.tingley@sussex-pcc.gov.uk
Diversity Statement
We are only as good as our people. It’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
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